AI-enabled support. Humans stay in the loop.

Let AI handle common questions and prepare private drafts on Growth and Scale. Automated replies stay labelled, agents review drafts before sending, and every conversation remains ready for human follow-up.

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Invite-only early access · product demos available

How the conversation moves

01A visitor asks a question covered by your FAQ
02The assistant answers or prepares a private draft for an agent
03The conversation stays visible for human follow-up

What this feature changes

AI-enabled FAQ answers

Growth and Scale include the FAQ agent without adding a fee each time it resolves a conversation.

Private drafts for agents

The assistant can prepare a reply inside the team workflow without sending it before an agent reviews it.

A clear human handoff

Automated replies are labelled and the full thread remains in the same shared inbox for the team.

AI for speed. People for judgment.

The assistant works from your FAQ and handles repeatable questions. Your team sees the full context, reviews private drafts and takes over whenever needed.

Build the rest of the conversation

Connect this feature with the parts of ConvChat that fit your workflow.

Shared inboxEvery project, unread state, assignment and visitor context in one workspace for the whole team.Website chatA branded support widget with visitor context, attachments and follow-up when someone leaves.Email continuationKeep a support thread moving when the visitor leaves before your team replies.

See how it fits your project

ConvChat is priced per project with unlimited agents. Start with the conversation path your customers already use.

Invite-only early access · product demos available