The flat-price messaging layer for modern support.

How it compares

Same core job as Crisp, Intercom and Zendesk, without seat math, workspace sprawl or AI resolution surprises.

Unlimited agents and projects on every plan — a 15-person agency running 5 client sites pays a flat CHF 49, not 15 seats (Zendesk Suite: $825/mo) or 5 workspaces (Crisp: $225+/mo before discounts).

Compare in detail:ConvChat vs CrispConvChat vs IntercomConvChat vs ZendeskConvChat vs TidioConvChat vs Tawk.to

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Simple, flat pricing

Aggressive launch pricing — roughly half of Crisp, a fraction of Intercom/Zendesk, AI and project user-to-user chat included on every plan. Start a 14-day free trial to lock these prices in.

14-day full trial, no credit card. No free tier — just a fair flat price. Unlimited agents & projects; generous conversation limits (we reach out before you hit them). User-to-user chat included. No per-resolution metering, ever.

Frequently asked questions

What is ConvChat?

ConvChat is a customer and app messaging platform: an embeddable live-chat widget, a shared team inbox, a built-in AI agent, email continuation, encrypted app user chat and an optional WhatsApp handoff mode. It's a flat-price alternative to Crisp, Intercom and Zendesk.

How is ConvChat different from Crisp, Intercom and Zendesk?

ConvChat charges one flat price by conversation volume instead of per seat, and the AI agent is included with no per-resolution fee. It also covers more than website support: projects can use encrypted user-to-user or group chat inside an app, or switch to a direct WhatsApp handoff.

Is the AI agent included in the price?

Yes. Every ConvChat plan includes the FAQ/AI agent at no extra cost — there is no per-resolution charge like Intercom's ~$0.99/resolution. The AI answers common questions instantly and hands off to a human for the rest.

Does ConvChat charge per seat?

No. Every plan includes unlimited agents (seats) and unlimited projects or sites, so you can add your whole team and all your brands without a per-seat or per-workspace upsell.

How much does ConvChat cost?

ConvChat has three flat plans billed yearly: Starter at CHF 19/mo (1,000 conversations), Growth at CHF 49/mo (5,000 conversations) and Scale at CHF 99/mo with no conversation cap. Every plan includes a 14-day free trial with no credit card.

Can I manage several websites from one inbox?

Yes. ConvChat includes unlimited projects on every plan, and the shared inbox colour-codes conversations by project — so agencies and teams can run every client site from a single, keyboard-fast inbox.

Can ConvChat power chat between users in my app?

Yes. App user chat is included: your backend signs short-lived access for each app user, then ConvChat opens a direct or group conversation. It works for marketplaces, member portals, healthcare apps and any product where signed-in users need a drop-in messaging surface.

Can direct app messages be encrypted?

Yes. The widget can encrypt app-user message bodies in the browser with AES-GCM before storing them. Workspace owners can require encrypted payloads for a project, so messages without the client-side encryption key fail closed.

Does ConvChat replace WhatsApp?

No. ConvChat includes a WhatsApp handoff mode for projects that prefer to support visitors in WhatsApp: the widget opens a prefilled WhatsApp conversation with the project admin. It is not a WhatsApp Business shared inbox.