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AI search + AI chat widget

Your website has answers. Help visitors find them.

Add AI search and an AI chat widget to your site. Visitors get answers from your content with sources, and your team takes over when a person is needed.

Start free trialTry AI search

7-day free trial · no credit card · unlimited agents

Running across our product portfolio

WalletGaspWalletGaspKleanPayKleanPayCompressMyPDFAppQRFestivalAppsFestivalAppsLe PoolSmatchAskoliaAskolia

Answers where visitors look for them

Some visitors search, others ask. Askolia answers both from your website and support content, and keeps your team one click away.

AI search

A search bar that answers

Visitors see matching answers as they type. Ask AI turns them into a short reply with links to the sources, and says so when your content has no answer.

  • Open it from the widget, a button on your site or ⌘/Ctrl K
  • No conversation is created unless the visitor asks for one
  • AI answers on Growth and Scale, keyword search on Starter
Explore AI search
AI chat widget

A chat that replies right away

The widget answers common questions from your FAQ in seconds. AI replies are labelled, and your team takes over in the shared inbox when a person is needed.

  • No credits or per-resolution fees on Growth and Scale
  • Private reply drafts for your agents
  • Your logo and colours on the widget
Explore the AI widget

Which conversations can we help with?

Websites and SaaS teams

A question on your website? Be there to answer it.

ExplorePlatforms and marketplaces

Your users need to talk. Keep the conversation in your platform.

ExploreAgencies and multi-site teams

Several websites to support. One place to reply.

Explore
Explore all features

Six parts of one conversation system

Start with the channel your customers use, then add only the handling tools your team needs. Each feature stays focused on one job.

Where conversations begin

Answer visitors on your website and meet signed-in users inside your app.

AI SearchSearch trusted support answers first, then ask AI for a concise response with visible sources.Website chatA branded support widget with visitor context, attachments and follow-up when someone leaves.App messagingSigned direct or group conversations for your users, with optional client-side encrypted payloads.

How your team handles them

Keep context, assistance and follow-up in one operating layer.

AI-enabledFAQ answers and private reply drafts, with your team always in control.Shared inboxEvery project, unread state, assignment and visitor context in one workspace for the whole team.Email continuationKeep a support thread moving when the visitor leaves before your team replies.

Prefer to continue in WhatsApp? WhatsApp handoff

Your team takes over in one inbox

AI replies are labelled, every project is colour-coded and unread conversations stay visible, so agents pick up where the AI stopped.

Simple, per-project pricing

One website or app environment equals one project. Operators are unlimited, and AI is included on Growth and Scale. Start a 7-day free trial with no credit card.

Starter
CHF 49/project/mo
billed yearly · per project

Solo founders & small shops getting started.

  • Unlimited operators
  • 1,000 conversations / mo
  • Live-chat widget + shared inbox
  • Keyword FAQ search
  • Encrypted app user chat
  • Email continuation
  • Operator email alerts + reply by emailsoon
Recommended
Growth
CHF 99/project/mo
billed yearly · per project

Growing teams & agencies with several sites.

  • Unlimited operators
  • 5,000 conversations / mo
  • Everything in Starter
  • AI search answers with sources
  • AI chat widget — no resolution fees
  • Private AI reply drafts
  • Custom widget branding (logo + colour)
  • 90-day conversation history
  • Knowledge base + contacts
  • Analytics
Scale
CHF 200/project/mo
billed yearly · per project

High-volume teams & agencies.

  • Unlimited operators
  • 20,000 conversations / mo
  • Everything in Growth
  • Priority support
  • Customer-managed AI provider (BYOK)
  • White-label widget + API and export
  • Roles & audit log

7-day full trial, no credit card. No free tier — just a clear price per project. Unlimited operators; clear conversation limits. User-to-user chat included. No per-resolution metering on AI plans.

Need more than 20,000 conversations per project? Contact us.

Frequently asked questions

What is Askolia?
Askolia adds AI search and an AI chat widget to your website. Visitors find answers grounded in your content, with links to sources, and your team takes over in a shared inbox when a person is needed. Conversations can continue by email, and host apps can add signed user messaging.
How is Askolia different from Crisp, Intercom and Zendesk?
Askolia charges a predictable price per project instead of per seat. Growth and Scale include AI search answers and the AI chat widget with no per-resolution fee. Projects can also use encrypted user-to-user or group chat inside an app.
Is the AI agent included in the price?
AI search answers and the AI chat widget are included on Growth and Scale, with no credits or per-resolution fee. Starter is human-first: it includes keyword FAQ search and no automated AI replies.
What happens when the AI doesn't know the answer?
AI search shows the sources behind each answer and says so when your content does not support one, instead of guessing. In the chat widget, AI replies are labelled and your team can take over the conversation in the shared inbox.
Does Askolia charge per seat?
No. Every plan includes unlimited agents. Pricing is per project — one website, brand or app environment counts as one billable project.
How much does Askolia cost?
Askolia has three per-project plans billed yearly: Starter at CHF 49/mo (1,000 conversations), Growth at CHF 99/mo (5,000 conversations) and Scale at CHF 200/mo (20,000 conversations). Contact us if a project needs more. Every plan includes a 7-day free trial with no credit card.
Can I manage several websites from one inbox?
Yes. Add each website as a separately billed project, then manage them together in one shared inbox. Conversations are colour-coded by project so agencies can keep every client site clear and fast to operate.
Can Askolia power chat between users in my app?
Yes. App user chat is included: your backend signs short-lived access for each app user, then Askolia opens a direct or group conversation. It works for marketplaces, member portals, healthcare apps and any product where signed-in users need a drop-in messaging surface.
Can direct app messages be encrypted?
Yes. The widget can encrypt app-user message bodies in the browser with AES-GCM before storing them. Workspace owners can require encrypted payloads for a project, so messages without the client-side encryption key fail closed.

Start your free trial

7 days, no credit card. Bring your whole team — every plan includes unlimited agents and is priced per project.

Start free trial

Prefer a demo or product updates by email?