Two Swiss vendors, two different jobs. ConvChat is ready-to-use customer messaging for humans and AI. Deeplink is a broader sovereign AI platform for custom automation, private cloud and on-premise projects.
Signed direct/group chat, optional client-side encryption
Website chatbot + Microsoft Teams
Deployment
Managed SaaS, core data in the EU
Swiss cloud, private cloud or on-premise
Buying process
Self-serve, 30-day trial
Demo and project-led deployment
Public pricing
CHF 49–200/project/mo on annual billing
Not published on the current official site
Track record
Young product
Founded 2019, 40+ organisations
Shaded cell = the clearer advantage on that row. Pricing as of July 2026.
What Deeplink is
Deeplink is a Swiss sovereign AI platform for SMEs and public administrations — not just a live-chat product. Its no-code toolbox combines document-grounded chatbots, smart search, an internal GPT, meeting-minutes generation and autonomous agents. It offers shared Swiss hosting, dedicated private cloud and on-premise deployment. Founded in 2019, Deeplink says it serves more than 40 organisations, with public case studies in transport, government, retail and associations.
Where Deeplink wins
True Swiss data sovereignty: Deeplink says its standard cloud is hosted in Switzerland, and it also offers dedicated private-cloud and on-premise deployments. ConvChat's core data is hosted in the EU, not Switzerland.
A much broader AI toolbox: document-grounded search, internal GPT, meeting-minutes generation and autonomous agents that can act in ticketing, email and CRM systems.
A stronger fit for public administrations and regulated organisations that need project support, governance, traceability and control over infrastructure.
More evidence and maturity: founded in 2019, more than 40 organisations served and public case studies including Lausanne Public Transport, which reports 800+ conversations in under a month and over 80% customer satisfaction.
Where ConvChat wins
Ready to try and buy: create an account, install the widget and test the full product for 30 days without a card. Prices and plan limits are public.
Built around human customer conversations: a shared inbox, assignment, statuses, visitor context, attachments and email continuation sit beside the optional AI agent.
Native app messaging: signed direct and group conversations between your own users, with optional AES-GCM client-side encryption. Deeplink's public offer focuses on AI assistants rather than in-app user-to-user chat.
A simpler bill for support teams: every project includes unlimited human agents, and Growth and Scale include AI without a separate per-resolution fee or credit meter.
Deeplink pricing, in plain terms
As of July 2026, Deeplink does not publish current plan prices on its official website. The buying path is to request a demo or start a project, and the site describes four deployment levels — Standard, Performance, Private Cloud and onPremise — without prices. Capterra lists a starting price of CHF 400/month and a free trial, but that third-party figure is not confirmed on Deeplink's current site, so treat it as indicative and ask Deeplink for a quote. ConvChat publishes its prices: CHF 49, 99 and 200 per project per month as monthly equivalents billed annually (or CHF 59, 119 and 240 on monthly billing), with unlimited agents and a 30-day trial without a credit card.
Which should you choose?
Choose Deeplink
Pick Deeplink if Swiss-only hosting, private cloud or on-premise deployment is non-negotiable, or if you need a tailored AI programme spanning internal knowledge, autonomous workflows and customer-facing chatbots. It is the more capable and proven sovereign-AI choice.
Choose ConvChat
Pick ConvChat if your immediate need is customer messaging: a website widget, a shared human inbox, optional FAQ AI, email continuation or signed chat inside your app — with self-service onboarding and a public per-project price.
ConvChat vs Deeplink — FAQ
Is ConvChat an alternative to Deeplink?
For customer messaging, yes; as a complete sovereign-AI platform, no. ConvChat replaces the website-chat and support-messaging layer with a shared human inbox, optional FAQ AI and in-app chat. Deeplink remains the better fit for internal GPT, autonomous workflows, Swiss-only hosting, private cloud or on-premise deployment.
What is the main difference between ConvChat and Deeplink?
ConvChat is a customer messaging product built around human agents, with AI available on Growth and Scale. Deeplink is a broader AI work platform built around chatbots, RAG, internal knowledge and process automation. The overlap is the customer-facing AI chatbot; the centre of gravity is different.
How much does Deeplink cost?
Deeplink does not publish current prices on its official website as of July 2026; it asks prospects to request a demo or start a project. Capterra lists CHF 400/month as a starting price, but Deeplink's site does not confirm that figure, so request a current quote. ConvChat publishes CHF 49–200 per project per month on annual billing, or CHF 59–240 on monthly billing.
Where does each product host customer data?
Deeplink states that its cloud and data are hosted in Switzerland, with private-cloud and on-premise options. ConvChat is edited by a Swiss company, but its core chat data is hosted in the EU. If data must stay physically in Switzerland, choose Deeplink.
Which is better for customer service?
Choose ConvChat when human agents need a shared inbox and customers must be able to continue a conversation by email or inside your app. Choose Deeplink when the goal is deeper AI automation — document-grounded answers, automatic ticket creation and routing, internal knowledge search — especially with Swiss sovereignty requirements.
Full disclosure: ConvChat is our product, so we’re not a neutral party — but every Deeplink figure here comes from public sources, current as of July 2026. Competitor pricing changes often; check their pricing page for the latest. ConvChat is a young product, and some features are still on the roadmap.